Job Introduction
Pinnacle Group is looking for an experienced office based CAFM & Compliance Co-Ordinator to join our Total FM Division in Morley Leeds LS27. To support the Total FM function by maintaining accurate CAFM data, coordinating statutory compliance activities, assist in dealing with CAFM related issues.
Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors. We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.
The role ensures our Total FM contract estates remains safe, legally compliant, and well-managed through strong data integrity, timely document control, and proactive support for internal and external stakeholders.
If you're someone who is detail-driven with strong accuracy standards, proactive and solutions-focused. Able to build positive relationships with contractors and colleagues. Is a strong team player, who can be calm and organised under pressure and enjoys a challenge, then we’d love to hear from you
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years, living through how we treat our employees and our customers.
Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities will include:
- Administer the CAFM system daily, ensuring job tickets, PPM schedules, assets, and user records are accurate and up to date. Raise any issues with the site teams for each contract.
- Support team members with CAFM queries, workflows, permissions, and system navigation.
- Complete routine data audits to maintain data accuracy.
- Support system improvements and updates with the CAFM & Data Manager.
- Conduct on-site & teams training, where required, in relation to both Evolution and the MRI Evo Go app.
- Ensure statutory inspections (fire safety, water hygiene, electrical, HVAC, lifts/LOLER, emergency lighting) are scheduled, completed, and recorded.
- Upload certificates, service sheets, and evidence promptly, where applicable.
- Track expiries and ensure no critical compliance gaps arise.
- Highlight non-compliance or missed visits to internal teams.
- Maintain an auditable compliance library.
- Produce weekly and monthly FM and compliance reports.
- Track SLA achievement, overdue tasks, and PPM performance.
- Identify trends, risks, and repeat issues.
- Support reporting, dashboards, and KPI reviews.
- Be the first line support for any CAFM/ Compliance issues
- Support colleagues with FM queries and status updates.
- Maintain asset registers and ensure new installations are captured.
- Assist with incident reporting and H&S documentation.
Key requirements will include:
Essential
- Experience using a CAFM platform, Evolution preferably.
- Strong organisational and data-handling skills.
- Understanding of FM compliance requirements.
- Confident with Excel and digital reporting tools.
- Professional communication and stakeholder management skills.
Desirable.
- Experience working in a multi-site FM or compliance team.
- Awareness of UK FM compliance frameworks.
- Experience in improving processes or documentation.
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, depending on your role or business area. These range from additional leave packages to pension plans and discounts at your favourite retailers.
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans