Job Introduction
We are looking for an experienced Client Accountant to join our Finance Team within the Homes Division, supporting the financial management of a diverse residential property portfolio. You will play a key role in managing the full-service charge demand cycle, preparing accurate year-end accounts, maintaining reconciled client bank accounts, and ensuring all financial reporting deadlines are met. Working closely with Estate Managers, Property Managers, clients and independent accountants, you will help deliver accurate, timely and customer-focused financial services.
Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.
The ideal candidate will have strong experience within block management and residential property accounting, particularly around service charge budgeting, year‑end accounts, reconciliations and managing residential portfolios. They will bring excellent numerical and analytical skills, confidence using systems such as MRI Qube and the ability to work accurately to multiple deadlines. A proactive approach, strong communication skills and the ability to collaborate with Property Managers, Estate Managers, clients and auditors are essential. Candidates should hold an accounting degree and be part‑qualified or actively studying.
Who we are
Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.
Who we’re looking for
We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.
Key responsibilities will include:
- Manage the full demand process, including issuing budget templates to property managers, uploading budgets into MRI Qube and sending demands on time.
- Ensure all client reporting requirements are met within agreed deadlines, including cyclical financial reports and information needed to support VAT reporting to HMRC where applicable.
- Arrange timing transfer of rental income to client as per their specifications.
- Prepare service charge year-end accounts for submission to the independent accountants, including accrual and prepayment schedules, void calculations, and resolving queries with the accountants, property manager and client to secure approval.
- Distribute year-end accounts to all leaseholders within six months of the relevant financial year, or issue Section 20B notices on time where required.
- Manage the monthly expenditure review and correction process in collaboration with the relevant property manager.
- Support the rent review process for AST, Affordable Rent and Shared Ownership properties.
- Ensure all client bank accounts in the portfolio are fully reconciled within two weeks of the statement date, including resolving any uncleared items or discrepancies.
- Maintain accurate accounting records for developer site completions, ensuring schedules and apportionment percentages are added to MRI Qube and liaising with the Mobilisation team to resolve any completion queries.
Key requirements:
- Strong accounting skills supported by a qualification or relevant practical experience.
- Experience in reporting statements of profit and loss.
- A proven ability to meet financial reporting deadlines and maintain fully reconciled client bank accounts with accuracy and attention to detail.
- End-to-end service charge accounting experience, including budgeting, year-end accounts, accruals, prepayments, voids and statutory deadlines, with a strong background in residential block management and supporting Property and Estate Managers across varied portfolios.
- Strong communication skills, with the ability to work effectively with clients, auditors and internal teams.
- Experience using MRI Qube or a similar property management system is desirable.
Our Offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.
As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans