Job Introduction
Pinnacle Group are seeking a highly organised Fleet Administrator to provide essential administrative and operational support to our Fleet function. In this role you will manage the day-to-day administration tasks, ensuring fleet records, invoicing, and queries are managed efficiently, helping to maintain compliance and support safe and effective fleet operations.
Our Procurement Team is part of our Central Services, supporting all areas of the business to with cost effective procurement. They help ensure our operations run smoothly and deliver value – aligning procurement strategy with our mission to Transform Communities and Change Lives.
The ideal candidate will have previous administrative or coordination experience, strong organisational skills and a high level of accuracy, alongside confidence in handling data and communicating with colleagues, drivers and suppliers; they will be a proactive, reliable team player with good IT skills, able to manage multiple priorities, solve problems effectively and demonstrate a willingness to learn and develop within fleet operations.
This is a part-time role for 25 hours a week and offers a hybrid working pattern with 1 day in the office in Chelmsford on Mondays each week.
Who We Are
Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.
Who We’re Looking For
We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.
Key responsibilities:
- Maintain accurate fleet and driver records, ensuring all documentation, servicing schedules and compliance information are up to date.
- Process fleet-related invoices, support cost reconciliation and resolve supplier queries in a timely manner.
- Act as a first point of contact for fleet queries, providing day-to-day administrative support to drivers, managers and internal teams.
- Coordinate vehicle servicing, maintenance and repairs, liaising with external suppliers to ensure minimal disruption to operations.
- Support fleet compliance by maintaining records, tracking key requirements and escalating any issues or risks.
- Provide administrative support for driver and manager training, including maintaining records and tracking completion.
- Assist with general fleet administration, reporting and continuous improvement of processes.
Key requirements:
- Previous experience in an administrative, coordination or support role.
- Experience working with data, records or processes requiring attention to detail.
- Knowledge of fleet or transport operations is helpful but not essential (full training provided).
- Strong organisational skills with the ability to manage multiple tasks and priorities.
- High level of accuracy and attention to detail.
- Confident communicator, able to work with colleagues, drivers and suppliers.
- Ability to solve problems and respond to queries in a timely and practical way.
- Reliable, proactive and able to work independently.
Our Offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.
As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans