Job Introduction
Pinnacle Group is looking for a highly organised and customer-focused Administrator and operational support to take ownership of the delivery of Repairs & Maintenance and Project Management services across PFI contracts within the Humberside Region. Working alongside our Total FM Team based at Dartstone West Industrial Estate, Morley, LS27.
Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors. We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.
Your responsibilities will include reporting, KPI monitoring and project management administration. You will need excellent communication skills, a friendly demeanour, and the ability to work efficiently under pressure.
We are offering a Full-Time Contract, office-based, working Monday to Friday, 8 am – 4.30 pm, with an immediate start. Face-to-face interviews will be held week commencing 23rd November 2026
If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.
Who we are
Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.
Who we’re looking for
We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.
Key responsibilities will include:
- Provide administrative support/assistance for operations
- File appropriate documents as needed in hard and soft formats
- Process invoices and provide purchase order numbers
- Work on a variety of documents & platforms such as Word, Excel, PowerPoint, Teams, & SharePoint.
- Monitors and updates several trackers & databases as required
- Uses the computer-aided facilities management (CAFM) system to support operational requirements
- Manages correspondence by answering emails and sorting mail etc. Working on detailed daily reporting.
- Completing other duties as reasonably requested and commensurate with the role.
Key requirements will include:
- Demonstrate and evidence experience within an administration role
- NVQ Level 2 in Business Administration * Desirable
- Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively.
- Excellent organisational skills and attention to detail are required, along with decision-making and problem-solving.
- Excellent IT Skills in the operation of software packages, computer-aided facilities management (CAFM)
- Proficient in Excel, Word and PowerPoint, Teams & SharePoint
- Self-managing and able to work on own initiative.
Our offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.
As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans